Cadence Clinical Services

Expertise that Covers the Entire Care Continuum.

What We Do

Clinical advisement across the care continuum

Our team of experts uses best practices and processes to empower hospitals, health systems and the community to achieve optimal outcomes. Their expertise covers the entire care continuum with services ranging from quality, regulatory, behavioral health, operations care and utilization management, leadership development and patient experience.

Clinical advisement

Expert navigation and strategic development services across the care continuum from clinical care management, quality and safety, regulatory readiness, patient outreach and care navigation.

Quality and regulatory

Cadence’s team of professionals provide comprehensive program assessments, implementation and coaching to achieve compliance and certification for standard and advanced accreditations and associations.

Chronic care

Cadence’s experienced registered nurses, under the supervision of participating providers, use telephonic outreach to coordinate care outside of office visits for Medicare B eligible patients with chronic conditions.


  • Chronic Care Management Assessment and Implementation Advisory Services
  • Capacity Management Assessment, Implementation, and Coaching
  • Surgical Services Assessment, Implementation, and Coaching
  • Emergency Department Assessment, Implementation, and Coaching
  • Laboratory Assessment, Implementation, and Coaching
  • EHR Conversion Support
  • Patient Experience Program Support

Education and Development

  • Nurse Leader Academy
  • Executive Leader, Senior Leader, Frontline Leader Executive Coaching/Coaching & Development
  • Ovation Healthcare’s Learning Institute Symposiums and Conferences

Behavioral Health

  • Behavioral Health Quality/Regulatory Readiness
  • Behavioral Health Operations Assessment, Implementation, and Coaching
  • Deemed Accreditation Surveys

Quality/Patient Safety

  • Quality Program Assessment, Implementation, and Coaching
  • Patient Safety/High Reliability Assessment/ Culture of Safety
  • Risk Program Assessment
  • STARS Recovery
  • Leapfrog Assessment Support
  • Employee Engagement Survey Readiness
  • Critical Event Recovery


  • Regulatory Readiness Assessment
  • Medical Staff Bylaws Review
  • Infection Prevention Program Assessment

Case Management/ Utilization Review

  • Case Management Assessment, Implementation, and Coaching
  • Patient Throughput and Cost Analysis
Why Cadence Clinical Services

Experts who have been hospital operators and understand your operational challenges

Our team of experts understand the challenges hospitals and health systems face.  We work with you to fully understand your needs and opportunities.  Our team of experts with advanced degrees, certifications and experience deliver results that advance and strengthen your organization, your teams and your patient outcomes and quality.

What Our Partners Say

We deliver results and value


Our experts share best practices and insights cultivated over four decades of working with hospitals and health systems.

Shelley Riser, MSHA, BSN, RN

Chief Clinical Officer

Shelley has dedicated her 25+ year career to helping healthcare organizations ensure strategic alignment and operational excellence across leadership, population health, behavioral health, reporting and operations. She has held executive leadership roles and led cross-functional teams, ensuring alignment of people, processes, and systems, while fostering workplaces of accountability, diversity, and transparency. Shelley has also been instrumental in the creation and delivery of new service lines and programs. She empowers the organizations she partners with to improve their patient, provider, and staff engagement, while increasing their community impact for long-term growth and success, cultivating a culture of learning and continual professional development.